Can I speak to a representative on the phone?
Yes. Feel free to give us a call at 800/348-2227 during normal business hours. We’d love to hear from you and help you in any way we can.
I’ve forgotten my password!
On the Sign In page, click “Forgot your password?,” then enter the e-mail address you used when you signed up for the account. A link to create a new password will be emailed to you right away. Or call us at 800/348-2227. We'll be glad to help.
Can I return the books I don’t need?
If you need to make a return, prior authorization is required. Call us at 800/348-2227 during our normal business hours and our customer service representatives will give you authorization, if you qualify. They will answer your questions and give you specific packing and shipping instructions.
Your overstock items should be returned to us within 90 days. Always be careful not to mark any books you may need to return.
Please pay particular attention to how you pack books for return shipment. Ensure that books do not move around in the carton during shipment, and reinforce the carton corners – inside and out – if necessary.
If books arrive damaged because of poor packing, we cannot issue credit for them. Please call if you have questions.
Need help on products?
We'll help you understand the products that interest you. Call us during normal business hours, or send an e-mail to firstname.lastname@example.org. Be sure to leave a phone number if you would prefer a return call.
Report problems and give suggestion to our Webmaster
You're encouraged to report any technical difficulties you encounter using our site to our Webmaster. We also welcome any comments and suggestions you have about the use-ability of this site.